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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ashley Yager

September 14, 2026

5  out of  5
rating by Ashley Yager
"Great service!"
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Martha Caldwell

September 9, 2026

5  out of  5
rating by Martha Caldwell
"A bit was so kind and helpful. Great experience and much appreciated."
We responded:
"Thank you so much, Martha! Abbie will love hearing this. I’m so glad she made everything easy and you had a great experience with our O’Fallon State Farm office. We really appreciate you!"
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Lenora Gottman

September 9, 2026

5  out of  5
rating by Lenora Gottman
"Excellent service I trust with my insurance needs! Thank you Connie and Abbie for your help!"
We responded:
"Thank you so much! It means a lot that you trust us with your insurance needs. Abbie and I are always happy to help, and we’re so glad you’re part of our Connie Matthews State Farm family!!"
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hailey hammons726

September 8, 2026

5  out of  5
rating by hailey hammons726
"Everyone was so helpful and friendly. Would definitely recommend!"
We responded:
"Thank you, Hailey! So glad our team could make everything easy and help you find a great price. We really appreciate you choosing Connie Matthews State Farm in O’Fallon!"
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Leslie Mann

September 8, 2026

5  out of  5
rating by Leslie Mann
"Connie and her team made things super easy for me! Would absolutely recommended insuring with them!"
We responded:
"This made my day! I’m so glad we could make the insurance process easy for you. Thank you for trusting me and my team, and for taking the time to leave us such a sweet review!!"
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Aaron C.

May 27, 2026

5  out of  5
rating by Aaron C.
"Informative and helpful service!"
We responded:
"Thanks, Aaron! We’re glad we could answer your questions and make the insurance process a little easier. We appreciate you trusting our O’Fallon team!"
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Kristin Edwards

May 4, 2026

5  out of  5
rating by Kristin Edwards
"Amazing customer service, kind and friendly service. I'm so happy we chose this location. Highly recommend."
We responded:
"Kristin, thank you so much! We’re so happy you chose our office, and welcome to Missouri!! I’m glad we could help make your move a little easier and get your insurance taken care of. We appreciate you trusting Connie Matthews State Farm! "
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Brittany H

February 3, 2026

5  out of  5
rating by Brittany H
"Saving a lot of money and jasmine is great!"
We responded:
"Love hearing this! Saving money is always a win, and I’m so glad our team took great care of you. Thank you for choosing our O’Fallon State Farm office!"
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Kari Ford

January 30, 2026

5  out of  5
rating by Kari Ford
"I LOVE this office so much. Connie is incredibly helpful and friendly. Thanks so much for all your help!"
We responded:
"You’re the sweetest! Thank you so much for the kind words and for trusting me with your insurance. I’m so glad we could help, and we appreciate you more than you know!"
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Regina

January 21, 2026

5  out of  5
rating by Regina
"The customer service rep Tessa was AWESOME! She worked through the policy with me, got me all my info sent to where it needs to go and was a Gem about making it happen. 🖤"
We responded:
"Thank you so much, Regina! We’re so glad Tessa was able to make everything smooth and easy for you. She truly is a gem! We appreciate you trusting Connie Matthews State Farm for your insurance needs."
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Allissa Algire

January 13, 2026

5  out of  5
rating by Allissa Algire
"Very helpful, very kind and friendly!"
We responded:
"Thank you, Allissa! We’re so happy you had a great experience with our Jasmine. Helpful, kind service is always our goal here at Connie Matthews State Farm!"
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Aaron Brett

December 22, 2025

5  out of  5
rating by Aaron Brett
"Very helpful with my auto insurance completely satisfied!"
We responded:
"Thank you, Aaron! We’re so glad you were completely satisfied with your auto insurance experience. We appreciate you choosing Connie Matthews State Farm!"
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Gail daniel

December 21, 2025

5  out of  5
rating by Gail daniel
"It is so refreshing to know when you make a phone call you are going to get a live human being. Not only a live human but someone who is eager to offer excellent customer service. That is exactly what you will get At Connie Matthews State Farm. Very professional and A great team of people. I highly recommend."
We responded:
"Gail, thank you so much for this thoughtful review—it truly means the world to us. We take a lot of pride in being a local State Farm agency where you can always reach a real person who genuinely cares. Our team works hard to provide excellent customer service, and we’re so grateful for your recommendation and support!"
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Andrew Viox

December 20, 2025

5  out of  5
rating by Andrew Viox
"Great values and service. Could not recommend more!"
We responded:
"Thank you, Andrew! I appreciate your kind words. Providing great value and service is always our goal, and I’m glad we delivered!!"
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Curtis Winterbottom

December 20, 2025

5  out of  5
rating by Curtis Winterbottom
"Very professional and easy to work with! Highly recommend!!"
We responded:
"Thank you, Curt! I appreciate your kind words and recommendation. It was a pleasure working with you, and I’m glad we could make the process easy and professional. Thanks again!"
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DJ Uhuru

December 19, 2025

5  out of  5
rating by DJ Uhuru
"Excellent service, great team and very knowledgeable in finding the best option.
Thank you!"
We responded:
"Thank you, DJ! I’m so glad you had a great experience with our team. We always aim to find the best options while providing excellent service. I really appreciate you taking the time to leave a review!"
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paris logan

December 19, 2025

5  out of  5
rating by paris logan
"I’ve had a fantastic experience working with Connie Matthews and her team. They are incredibly professional, responsive, and took the time to explain all my coverage options clearly. It’s a relief to work with an agent who genuinely cares about their clients' peace of mind. Highly recommend!"
We responded:
"Thank you so much, Paris! We truly appreciate your kind words. It means a lot to hear that you had a fantastic experience with our team. We’re always here to be responsive, professional, and make insurance easy. Thanks again!"
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Marcus Buford

December 19, 2025

5  out of  5
rating by Marcus Buford
"Connie and her team have been awesome! Every question answered, done with knowledge and care. Above and beyond service."
We responded:
"Thank you, Marcus! I’m so glad you had a great experience with our team. We pride ourselves on being knowledgeable, thorough, and easy to work with, so this means a lot. Thanks again for trusting us with your insurance needs!"
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patrick timmerman

December 19, 2025

5  out of  5
rating by patrick timmerman
"Wow , she just saved me 1800 on my insurance per year. That is 150 a month. Huge savings. Call her ."
We responded:
"Thank you so much, Patrick! I’m so glad we were able to save you that much on your insurance—those monthly savings really add up! I truly appreciate you trusting me with your coverage and taking the time to leave a review. Always happy to help!"
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Jim Fox

December 19, 2025

5  out of  5
rating by Jim Fox
"Connie listened to what I needed for insurance. She was able to save me roughly $1200 every 6 months with auto home and my boat insurance"
We responded:
"Thank you, Jim! I really appreciate you sharing your experience. I’m glad I could take the time to understand your needs and help you save on your auto, home, and boat insurance. Thanks for trusting me—it means a lot!"
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James Sosa

December 19, 2025

5  out of  5
rating by James Sosa
"Got me the lowest insurance rates as opposed to progressive, Geico, SafeCo, etc… Thank you Connie Matthews!"
We responded:
"Thank you!! I’m so happy we were able to find you great insurance rates and help you switch over with confidence. I appreciate the shout-out and the trust—don’t hesitate to reach out if you ever need anything!"
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Brandi

December 12, 2025

5  out of  5
rating by Brandi
"Purchased my vehicle, and I spoke with Mrs. Connie Matthews and her team at the O'Fallon State Farm office, and everyone was very helpful, knowledgeable, and friendly. I highly recommend if you are looking for insurance with outstanding customer service and unbeatable pricing. Thank you everyone at State Farm."
We responded:
"Thank you so much, Brandi! We really appreciate you choosing our O’Fallon State Farm office and taking the time to leave such a kind review. I’m so glad our team was able to help make the process easy and find great vehicle insurance options for you. We’re always here if you need anything!"
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Kay Jinks

November 25, 2025

5  out of  5
rating by Kay Jinks
"We have been with State Farm since 1989. Always dependable! There to answer any questions regardless of the topic. Connie has gone above and beyond to assist me with an added feature to our homeowners insurance. Thank you!"
We responded:
"Thank you so much! We’re SO grateful for long-time State Farm customers like you. I’m thrilled we could help update your homeowners policy and make everything easy for you. If you ever need anything, Connie Matthews State Farm in O’Fallon is always here for you!"
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Hailie Simmerman

November 21, 2025

5  out of  5
rating by Hailie Simmerman
"Jasmine was very polite and helpful. Found me the best rate around and answered all of my questions."
We responded:
"Thank you, Hailie! We’re so happy to hear Jasmine took great care of you and made everything easy. We appreciate you choosing Connie Matthews State Farm here in O’Fallon, and we’re always here if you need anything in the future!"
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Joseph Phillips

November 15, 2025

5  out of  5
rating by Joseph Phillips
"Very helpful on getting a great rate on insurance! Easy process and fast responses! 10/10 service Highly Recommend!"
We responded:
"Thank you so much for the awesome review! We’re all about making insurance simple, fast, and stress-free, so I’m thrilled to hear you had a 10/10 experience with your life and auto insurance. We’re always here if you need anything—welcome to the Connie Matthews State Farm family!"