Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Regina

Regina

January 21, 2026

5  out of  5
rating by Regina
"The customer service rep Tessa was AWESOME! She worked through the policy with me, got me all my info sent to where it needs to go and was a Gem about making it happen. 🖤"
We responded:
"Thank you so much, Regina! We’re so glad Tessa was able to make everything smooth and easy for you. She truly is a gem! We appreciate you trusting Connie Matthews State Farm for your insurance needs."
Profile photo of Allissa Algire

Allissa Algire

January 13, 2026

5  out of  5
rating by Allissa Algire
"Very helpful, very kind and friendly!"
We responded:
"Thank you, Allissa! We’re so happy you had a great experience with our Jasmine. Helpful, kind service is always our goal here at Connie Matthews State Farm!"
Profile photo of Aaron Brett

Aaron Brett

December 22, 2025

5  out of  5
rating by Aaron Brett
"Very helpful with my auto insurance completely satisfied!"
We responded:
"Thank you, Aaron! We’re so glad you were completely satisfied with your auto insurance experience. We appreciate you choosing Connie Matthews State Farm!"
Profile photo of Gail daniel

Gail daniel

December 21, 2025

5  out of  5
rating by Gail daniel
"It is so refreshing to know when you make a phone call you are going to get a live human being. Not only a live human but someone who is eager to offer excellent customer service. That is exactly what you will get At Connie Matthews State Farm. Very professional and A great team of people. I highly recommend."
We responded:
"Gail, thank you so much for this thoughtful review—it truly means the world to us. We take a lot of pride in being a local State Farm agency where you can always reach a real person who genuinely cares. Our team works hard to provide excellent customer service, and we’re so grateful for your recommendation and support!"
Profile photo of Andrew Viox

Andrew Viox

December 20, 2025

5  out of  5
rating by Andrew Viox
"Great values and service. Could not recommend more!"
We responded:
"Thank you, Andrew! I appreciate your kind words. Providing great value and service is always our goal, and I’m glad we delivered!!"
Profile photo of Curtis Winterbottom

Curtis Winterbottom

December 20, 2025

5  out of  5
rating by Curtis Winterbottom
"Very professional and easy to work with! Highly recommend!!"
We responded:
"Thank you, Curt! I appreciate your kind words and recommendation. It was a pleasure working with you, and I’m glad we could make the process easy and professional. Thanks again!"
Profile photo of DJ Uhuru

DJ Uhuru

December 19, 2025

5  out of  5
rating by DJ Uhuru
"Excellent service, great team and very knowledgeable in finding the best option. Thank you!"
We responded:
"Thank you, DJ! I’m so glad you had a great experience with our team. We always aim to find the best options while providing excellent service. I really appreciate you taking the time to leave a review!"
Profile photo of paris logan

paris logan

December 19, 2025

5  out of  5
rating by paris logan
"I’ve had a fantastic experience working with Connie Matthews and her team. They are incredibly professional, responsive, and took the time to explain all my coverage options clearly. It’s a relief to work with an agent who genuinely cares about their clients' peace of mind. Highly recommend!"
We responded:
"Thank you so much, Paris! We truly appreciate your kind words. It means a lot to hear that you had a fantastic experience with our team. We’re always here to be responsive, professional, and make insurance easy. Thanks again!"
Profile photo of Marcus Buford

Marcus Buford

December 19, 2025

5  out of  5
rating by Marcus Buford
"Connie and her team have been awesome! Every question answered, done with knowledge and care. Above and beyond service."
We responded:
"Thank you, Marcus! I’m so glad you had a great experience with our team. We pride ourselves on being knowledgeable, thorough, and easy to work with, so this means a lot. Thanks again for trusting us with your insurance needs!"
Profile photo of patrick timmerman

patrick timmerman

December 19, 2025

5  out of  5
rating by patrick timmerman
"Wow , she just saved me 1800 on my insurance per year. That is 150 a month. Huge savings. Call her ."
We responded:
"Thank you so much, Patrick! I’m so glad we were able to save you that much on your insurance—those monthly savings really add up! I truly appreciate you trusting me with your coverage and taking the time to leave a review. Always happy to help!"
Profile photo of Jim Fox

Jim Fox

December 19, 2025

5  out of  5
rating by Jim Fox
"Connie listened to what I needed for insurance. She was able to save me roughly $1200 every 6 months with auto home and my boat insurance"
We responded:
"Thank you, Jim! I really appreciate you sharing your experience. I’m glad I could take the time to understand your needs and help you save on your auto, home, and boat insurance. Thanks for trusting me—it means a lot!"
Profile photo of James Sosa

James Sosa

December 19, 2025

5  out of  5
rating by James Sosa
"Got me the lowest insurance rates as opposed to progressive, Geico, SafeCo, etc… Thank you Connie Matthews!"
We responded:
"Thank you!! I’m so happy we were able to find you great insurance rates and help you switch over with confidence. I appreciate the shout-out and the trust—don’t hesitate to reach out if you ever need anything!"
Profile photo of Brandi

Brandi

December 12, 2025

5  out of  5
rating by Brandi
"Purchased my vehicle, and I spoke with Mrs. Connie Matthews and her team at the O'Fallon State Farm office, and everyone was very helpful, knowledgeable, and friendly. I highly recommend if you are looking for insurance with outstanding customer service and unbeatable pricing. Thank you everyone at State Farm."
We responded:
"Thank you so much, Brandi! We really appreciate you choosing our O’Fallon State Farm office and taking the time to leave such a kind review. I’m so glad our team was able to help make the process easy and find great vehicle insurance options for you. We’re always here if you need anything!"
Profile photo of Kay Jinks

Kay Jinks

November 25, 2025

5  out of  5
rating by Kay Jinks
"We have been with State Farm since 1989. Always dependable! There to answer any questions regardless of the topic. Connie has gone above and beyond to assist me with an added feature to our homeowners insurance. Thank you!"
We responded:
"Thank you so much! We’re SO grateful for long-time State Farm customers like you. I’m thrilled we could help update your homeowners policy and make everything easy for you. If you ever need anything, Connie Matthews State Farm in O’Fallon is always here for you!"
Profile photo of Hailie Simmerman

Hailie Simmerman

November 21, 2025

5  out of  5
rating by Hailie Simmerman
"Jasmine was very polite and helpful. Found me the best rate around and answered all of my questions."
We responded:
"Thank you, Hailie! We’re so happy to hear Jasmine took great care of you and made everything easy. We appreciate you choosing Connie Matthews State Farm here in O’Fallon, and we’re always here if you need anything in the future!"
Profile photo of Joseph Phillips

Joseph Phillips

November 15, 2025

5  out of  5
rating by Joseph Phillips
"Very helpful on getting a great rate on insurance! Easy process and fast responses! 10/10 service Highly Recommend!"
We responded:
"Thank you so much for the awesome review! We’re all about making insurance simple, fast, and stress-free, so I’m thrilled to hear you had a 10/10 experience with your life and auto insurance. We’re always here if you need anything—welcome to the Connie Matthews State Farm family!"
Profile photo of Heather Kinder

Heather Kinder

November 10, 2025

5  out of  5
rating by Heather Kinder
"I worked with Jasmine Peabody on a quote and she gave me a great rate for my coverage! Half of what I'm currently paying"
We responded:
"Thank you so much, Heather! We love hearing that Jasmine helped you find an awesome rate—saving money and getting great coverage is a win-win! We’re so glad you chose Connie Matthews State Farm in O’Fallon, MO for your insurance needs!"
Profile photo of Clem Sharp

Clem Sharp

November 10, 2025

5  out of  5
rating by Clem Sharp
"Thanks to Jasmine for answering all my questions and making everything so easy. I will definitely recommend my friends and family."
We responded:
"Thank you!! We’re so happy Jasmine made the process simple and stress-free for you. We appreciate you recommending Connie Matthews State Farm—your local O’Fallon, MO insurance team!"
Profile photo of Rachel Harrah

Rachel Harrah

November 8, 2025

5  out of  5
rating by Rachel Harrah
"Tessa was really helpful and made the process quick and simple. Would highly recommend talking with her when you have questions!"
We responded:
"Thank you so much, Rachel! We’re so glad Tessa made things quick and easy for you—she’s amazing at helping customers with their auto and renters insurance in O’Fallon, MO! We appreciate you recommending our team!"
Profile photo of Stephanie Guthrie

Stephanie Guthrie

November 8, 2025

5  out of  5
rating by Stephanie Guthrie
"Jasmine peabody Helped me with my insurance. I love her so much!"
We responded:
"Thank you, Stephanie! We love hearing this—Jasmine truly goes above and beyond for her customers! So glad she could help with your auto insurance in O’Fallon, MO. We’re lucky to have you as part of the Connie Matthews State Farm family!"
Profile photo of LJ Vancil

LJ Vancil

November 8, 2025

5  out of  5
rating by LJ Vancil
"íve been working with jasmine peabody on setting up my insurance. great customer service. very honest respectful, made for easy for me. 5 stars all day. i will definitely recommend her to my friends and family!"
We responded:
"Thank you so much!! We’re thrilled to hear Jasmine made everything smooth and stress-free for you. She’s incredible at taking care of our customers and making sure they feel confident in their coverage!"
Profile photo of Julia Althage

Julia Althage

November 8, 2025

5  out of  5
rating by Julia Althage
"Jasmine is working on a quote for me and she has been beyond helpful and professional and has made me feel comfortable with the agency! She made me feel like I was talking to a friend that just gets you! Excited to work with them in the future"
We responded:
"Thank you, Julia! We love hearing that Jasmine helped you feel comfortable and cared for—that’s exactly what we strive for with every customer! Excited to keep working with you on all your insurance needs."
Profile photo of Kimberly

Kimberly

November 8, 2025

5  out of  5
rating by Kimberly
"My current auto insurance keeps going up at renewal time. I decided to look around for a better rate. My first call was to Connie Matthews State Farm Insurance. I spoke with Jasmine and told her my situation. She was very polite and understanding. In a matter of minutes, she gave me a quote and had emailed me as well. I was amazed! I will be saving $33 monthly. Needless to say, this was the only call I had to make to find a better rate. I asked her how and when do I make the change and she said she would help me with that. She put me in her calendar to call back so that my new policy will take effect Dec 2025. How efficient! I am a senior citizen and sometimes get things mixed up, so I greatly appreciate her time to help me. Jasmine is very knowledgeable and made me feel very confident in my decision. I look forward to being insured by a very reputable insurance company and working with Jasmine."
We responded:
"Thank you, Kimberly! We’re so happy Jasmine helped you find a better rate and made the process easy. Saving money and feeling confident in your coverage is what it’s all about!"
Profile photo of Lori J

Lori J

November 8, 2025

5  out of  5
rating by Lori J
"Tessa is very knowledgeable and helpful!"
We responded:
"Thank you, Lori! We’re so glad Tessa could help make things clear and easy for you. She’s amazing at finding the right coverage and explaining all the details!"
Profile photo of Lindsey White

Lindsey White

November 8, 2025

5  out of  5
rating by Lindsey White
"Tessa was so easy to work with and helped me out so much! She definitely made it feel really simple!"
We responded:
"Thank you, Lindsey! We love hearing that Tessa made your experience simple and stress-free—that’s what we’re all about here! We appreciate you trusting Connie Matthews State Farm with your coverage!"