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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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stephen berry

October 26, 2026

5 out of 5 rating by stephen berry
"Was made super easy and was cheaper than my previous insurance!"
We responded:
"Thank you so much!! We’re glad we could make the switch easy and save you some money on your home and auto insurance. We really appreciate you choosing us! "
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Raymond Herberger

October 24, 2026

5 out of 5 rating by Raymond Herberger
"Wonderful office visit. Everyone very professional, knowledgeable & helpful. Connie has wonderful staff. Thanks !"
We responded:
"Thanks so much, Raymond! We always enjoy seeing you when you stop by. We appreciate you—and the candy lol!"
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Taylor Gottman

October 22, 2026

5 out of 5 rating by Taylor Gottman
"Connie & Abbie are truly the best at what they do. I wouldn’t trust anybody else to handle my Life Insurance!"
We responded:
"Thank you so much!! Abbie and I really appreciate your trust, especially when it comes to something as important as life insurance. We’re always happy to help!"
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Bob Files

October 22, 2026

5 out of 5 rating by Bob Files
"Very friendly and fast to get quotes and pay my premiums, Abbie is who takes care of anything I need, very friendly and thoughtful"
We responded:
"Thanks so much, Bob! I’m so glad Abbie has taken great care of you. We really appreciate you trusting us with your auto insurance!"
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Zacheriah Davis

October 18, 2026

5 out of 5 rating by Zacheriah Davis
"Great working with connie her and her team are the best !! If you’re looking for insurance reach out to them ASAP !!"
We responded:
"Thank you!! We really appreciate the recommendation and are so glad you had a great experience with us!"
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M1V1D30Z

October 16, 2026

5 out of 5 rating by M1V1D30Z
"Connie and her team are amazing, from the moment I walked in the door until the end. Walked out a happy customer and saved a ton of my auto, home and life insurance.

Also thank you Connie for breaking down the importance of life insurance."
We responded:
"Thank you so much for the awesome review! We’re thrilled you had such a great experience with our team and that we could help you save on your auto, home, and life insurance. We love helping O’Fallon families protect what matters most!"
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Xavier Mitchell

October 16, 2026

5 out of 5 rating by Xavier Mitchell
"Very nice to work with! Truly appreciate her help!"
We responded:
"Thanks so much, Xavier! It was a pleasure helping you. We really appreciate you taking the time to leave us a review!"
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Aaron

October 16, 2026

5 out of 5 rating by Aaron
"Connie is absolutely amazing! She is professional, knowledgeable, friendly, and always goes above and beyond to make sure her clients are taken care of. She makes the insurance process easy to understand and truly makes you feel like a priority. I appreciate her excellent customer service and highly recommend Connie to anyone looking for a dependable and trustworthy insurance agent!"
We responded:
"This is so kind! Thank you for trusting me with your insurance and for taking the time to share this. I’m always happy to help however I can!"
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Bryce

October 16, 2026

5 out of 5 rating by Bryce
"Wonderful to work with"
We responded:
"Thank you, Bryce! So glad you had a great experience with us. We appreciate you!"
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Tina Patel

October 16, 2026

5 out of 5 rating by Tina Patel
"Connie Matthews and her team have a great reputation for professionalism, knowledge, and customer service. It’s clear they care about helping people understand their insurance options and making the process as smooth as possible. I would recommend reaching out to Connie and her team if you’re looking for a knowledgeable and friendly insurance agency!"
We responded:
"Thank you so much, girl! We really appreciate you taking the time to share this. Helping people feel confident about their insurance options and making the process as easy as possible is exactly what we aim for!!"
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Addie Burr

October 15, 2026

5 out of 5 rating by Addie Burr
"If you are looking for honest service and a good price, then I highly recommend Connie’s Office! They made the transfer of my policies super easy while still thoroughly explaining everything!"
We responded:
"Yay, this is exactly what we want the process to feel like! Easy, straightforward, and no questions left unanswered. Thank you for trusting our office with your policies!!"
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Logan Fairley

October 15, 2026

5 out of 5 rating by Logan Fairley
"Great people and great service. I highly recommend!"
We responded:
"Thanks, Logan! Great people and great service is a pretty solid compliment lol! We really appreciate the recommendation!!"
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Rosie Flores

October 6, 2026

5 out of 5 rating by Rosie Flores
"Alejandro is great to work with!"
We responded:
"Thank you, Rosie! Alejandro has been such a great addition to our team!"
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Jessica Alderman

October 5, 2026

5 out of 5 rating by Jessica Alderman
"honestly had a great experience with these people. They gave me the best price and they were so quick and kind! Abby, especially, is the best!"
We responded:
"Thank you so much! We love hearing that we were able to save you money and make everything quick and easy. Abbie is pretty great, and I’m so glad she took good care of you!"
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Katrina Troy

September 22, 2026

5 out of 5 rating by Katrina Troy
"Connie and Abbie are the best in the business — hands down. Both handle policyholders’ questions and concerns with the upmost care, and work to provide top quality service to anyone who comes through the door. In the event of a claim, I know that I could trust Connie’s office to navigate the process and resolve any issues. Connie and Abbie are empathetic, kindhearted and trustworthy and I can’t recommend them more strongly!"
We responded:
"Aw, you are just the sweetest ever!! This means so much coming from you. Thank you for always being the best hype woman!!! Grateful for your trust in us!"
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Adam Yager

September 21, 2026

5 out of 5 rating by Adam Yager
"I was able to save a significant amount of money by switching to State Farm. Thankful for the team at the Connie Matthews office. Abbie made the process very easy."
We responded:
"Love hearing this, Adam! Saving you money and making the switch easy is exactly what we hope for. Abbie is awesome at keeping the process simple, and we’re so glad you’re with our State Farm office here in O’Fallon!"
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Bob G

September 18, 2026

5 out of 5 rating by Bob G
"Abbie is extremely helpful and knowledgeable. She goes above and beyond to help answer your questions. She is excellent to have as insurance agent!!!"
We responded:
"Bob, thank you so much! Abbie really does go above and beyond, and I’m so glad you’ve had such a great experience with her. We appreciate you trusting our team with your insurance!"
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Ashley Yager

September 14, 2026

5 out of 5 rating by Ashley Yager
"Great service!"
We responded:
"Thank you, Ashley! We’re so glad you had a great experience with our team. We really appreciate you choosing Connie Matthews State Farm!"
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Martha Caldwell

September 9, 2026

5 out of 5 rating by Martha Caldwell
"A bit was so kind and helpful. Great experience and much appreciated."
We responded:
"Thank you so much, Martha! Abbie will love hearing this. I’m so glad she made everything easy and you had a great experience with our O’Fallon State Farm office. We really appreciate you!"
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Lenora Gottman

September 9, 2026

5 out of 5 rating by Lenora Gottman
"Excellent service I trust with my insurance needs! Thank you Connie and Abbie for your help!"
We responded:
"Thank you so much! It means a lot that you trust us with your insurance needs. Abbie and I are always happy to help, and we’re so glad you’re part of our Connie Matthews State Farm family!!"
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hailey hammons726

September 8, 2026

5 out of 5 rating by hailey hammons726
"Everyone was so helpful and friendly. Would definitely recommend!"
We responded:
"Thank you, Hailey! So glad our team could make everything easy and help you find a great price. We really appreciate you choosing Connie Matthews State Farm in O’Fallon!"
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Leslie Mann

September 8, 2026

5 out of 5 rating by Leslie Mann
"Connie and her team made things super easy for me! Would absolutely recommended insuring with them!"
We responded:
"This made my day! I’m so glad we could make the insurance process easy for you. Thank you for trusting me and my team, and for taking the time to leave us such a sweet review!!"
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Aaron C.

May 27, 2026

5 out of 5 rating by Aaron C.
"Informative and helpful service!"
We responded:
"Thanks, Aaron! We’re glad we could answer your questions and make the insurance process a little easier. We appreciate you trusting our O’Fallon team!"
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Kristin Edwards

May 4, 2026

5 out of 5 rating by Kristin Edwards
"Amazing customer service, kind and friendly service. I'm so happy we chose this location. Highly recommend."
We responded:
"Kristin, thank you so much! We’re so happy you chose our office, and welcome to Missouri!! I’m glad we could help make your move a little easier and get your insurance taken care of. We appreciate you trusting Connie Matthews State Farm! "
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Brittany H

February 3, 2026

5 out of 5 rating by Brittany H
"Saving a lot of money and jasmine is great!"
We responded:
"Love hearing this! Saving money is always a win, and I’m so glad our team took great care of you. Thank you for choosing our O’Fallon State Farm office!"